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Calls will not connect, or no sound

Camera, microphone and network checks.

  1. Make sure the other person can take calls. If Viremail is closed on all their devices and notifications are off, the call cannot ring.
  2. When your browser asks, allow the microphone and camera. If you blocked them, allow them again in the site settings, then reload.
  3. Close other apps that might be using the camera or microphone.
  4. Some workplace and public networks block calls. Try a different network, such as your phone's data.
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