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Change or reset your password

Pick a strong password, or get back in if you forgot it.

Change it

  1. Open Settings, Security.
  2. Enter your current password and a new one.
  3. Leave Sign out of all other devices ticked if you think someone else might know the old one.

A good password has at least 10 characters and a mix of letters, numbers and symbols. We turn away passwords that have appeared in known data breaches.

Forgot it

  1. On the sign-in page, choose Forgot password?.
  2. Enter your address and choose Send reset code.
  3. Enter the six-digit code we send to your recovery email. It lasts 15 minutes.
  4. Choose a new password. Every device is signed out for safety.
A reset only works if you added a recovery email beforehand. If you use encryption, read What happens to encrypted mail after a password reset.
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